Advanced Card Systems Ltd - Card & Reader Technologies : Technical Support

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Technical Support

Customer's contact details
Contact Information: (required)
Company name :
Name:
Email:
Telephone:
Fax:
Address:
Country:

Information: (optional)
Company supplied the reader to you:
Serial number of the reader: (S/N label on bottom)
Reader type:
Type of PC to which reader is connected:	Laptop Desktop
PC Maker & Model number:
Operating System:	Windows 98	Windows 2000
	Windows ME	Linux
	Windows NT	Mac OS
	Windows XP	Others; specify:

Reader Interface Port	COM1	COM4
	COM2	USB
	COM3

If using COM port, other devices on COM port:
If using USB port, Windows auto-device-detection status:	Successful Unsuccessful
Software Driver used for reader:	Others, specify:
Installer:
Driver installation:	successful
	Unsuccessful
	Others, specify:

Brief description of the reader application:
Specific information/comments provided to ACS: